Latest thoughts and ideas on Voice AI and not only, for business enthusiasts and innovators
AllCustomer experienceDigital businessFundamentalsTech Trends
How Mobile Personal Assistants Get User Experience To A New Level It’s predicted that in 2024 the number of digital voice assistants in use will be more than 8.4 billion devices. The technology does not stand still and is rapidly developing. Therefore, new products are being released, offering a more sophisticated user experience.
7 Ways Retailers Can Reduce Customer Churn For years, retailers have been primarily focused on customer acquisition. But growing the revenue without effective customer retention can prove to be unsustainable. Discover the ways to drive customer loyalty and prevent customer churn.
What Business Tasks Virtual Assistants Can Solve AI-powered personal assistants have been steadily gaining in popularity in recent years. Over 132 million people in the US will use a virtual voice assistant at least once a month in 2022. So it’s no wonder that businesses are now thinking about how they can employ this technology for their benefit.
How AI Automates Outbound Communication And Helps Your Business Grow Outbound communication is one of the most beneficial practices in marketing for any business. Delegating outbound calls to several employees can be risky as the volume of inbound calls fluctuates depending on a number of factors. Here are a few tips on how AI-based virtual agents can help your business grow.
How to Improve Your Call Center Performance Among the most common problems call centers face are long wait times, long onboarding periods, high personnel turnover rate, and unsatisfactory performance, resulting in customer churn. What can be done to solve these problems and boost productivity? This article shares a few tips on that.
How AI Boosts Sales & Conversion: 5 Practical Use-Cases AI-based solutions have been increasingly pervading business operations in recent years. Discover how companies can drive their marketing and sales conversion by adopting AI technology.
Subscribe to our newsletter Send everything interesting twice a month to your inbox
Why Telcos Are Offering Their Customers Virtual Assistants 75% of millennials tend to avoid answering phone calls, especially if they’re coming from unidentified numbers. However, in this case, the issue of missing important calls is arising. Is there a solution for that?
What To Expect: Seven Сonversational AI Trends For 2022 It seems that the rapidly growing interest in the voice AI technology we’ve been observing recently is here to stay. So what are the forecasts and trends to watch in 2022?
Subscribe to our newsletter
Gain key insights by subscribing to our newsletter. Twice in a month into your inbox.