One Telecom company managed to reinforce technical support on the second line and allocate additional resources to solving non-standard customer issues.
Customer service
Customer informing and retaining process optimization
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1 min
10 September 2021
Delivery
Increased efficiency of a delivery process, improved customer satisfaction
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1 min
10 September 2021
Telecom
Customer informing and retaining process optimization for a well-known telecom operator
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1 min
10 September 2021
Minzdrav
Since December 2020, the digital contact center has been consulting and registering residents of the Moscow region for an appointment with a doctor.
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1 min
09 September 2021