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Hold the Line: How AI Saved A Telecom Company Under the Lockdown

One Telecom company managed to reinforce technical support on the second line and allocate additional resources to solving non-standard customer issues.

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Hold the Line: How AI Saved A Telecom Company Under the Lockdown

Customer informing and retaining process optimization

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10 September 2021
Hold the Line: How AI Saved A Telecom Company Under the Lockdown

Increased efficiency of a delivery process, improved customer satisfaction

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10 September 2021
Hold the Line: How AI Saved A Telecom Company Under the Lockdown

Customer informing and retaining process optimization for a well-known telecom operator

Read more 1 min
10 September 2021
Hold the Line: How AI Saved A Telecom Company Under the Lockdown

Since December 2020, the digital contact center has been consulting and registering residents of the Moscow region for an appointment with a doctor.

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09 September 2021
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