Customer experience

Latest thoughts and ideas on Conversational AI market and not only, for businesses enthusiasts and innovators

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Hold the Line: How AI Saved A Telecom Company Under the Lockdown

One Telecom company managed to reinforce technical support on the second line and allocate additional resources to solving non-standard customer issues.

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Customer experience Hold the Line: How AI Saved A Telecom Company Under the Lockdown

Voice AI can help businesses avoid mistakes during the holiday shopping season and boost conversions, sales, and customer satisfaction.

#cx#Retail
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19 September 2021
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