Latest thoughts and ideas on Conversational AI market and not only, for businesses enthusiasts and innovators

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Hold the Line: How AI Saved A Telecom Company Under the Lockdown

One Telecom company managed to reinforce technical support on the second line and allocate additional resources to solving non-standard customer issues.

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Digital business Four Powerful Conversational AI Use Cases in Retail And e-Commerce

If you’re in the retail or e-commerce business, consider taking advantage of cutting-edge conversational AI solutions that can automate everyday tasks, from confirming orders and reaching out to clients to providing excellent customer service.

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30 November 2021
Customer experience 7 Ways Retailers Can Reduce Customer Churn

For years, retailers have been primarily focused on customer acquisition. But growing the revenue without effective customer retention can prove to be unsustainable. Discover the ways to drive customer loyalty and prevent customer churn.

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17 May 2021
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