Latest thoughts and ideas on Conversational AI market and not only, for businesses enthusiasts and innovators

Subscribe to our newsletter

Hold the Line: How AI Saved A Telecom Company Under the Lockdown

One Telecom company managed to reinforce technical support on the second line and allocate additional resources to solving non-standard customer issues.

Read more 3 min
Fundamentals Four Benefits of Using Speech Analytics Technology in Your Contact Center

Speech analytics can be an additional tool for improving the quality of service in contact centers. Let’s look at the most common benefits that speech analytics offer.

#bettercx#cx#riskmitigation#speechanalytics
Read more 3 min
28 June 2022
×
Thank you for your request!

Our representative will contact you shortly.

Great
×