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Hold the Line: How AI Saved A Telecom Company Under the Lockdown

One Telecom company managed to reinforce technical support on the second line and allocate additional resources to solving non-standard customer issues.

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Eugenia Novikova
27 January 2021
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Customer experience
Digital business
Fundamentals
Tech trends
Digital business Hold the Line: How AI Saved A Telecom Company Under the Lockdown

Conversational AI technology is fueling the next way of customer and employee experiences for businesses worldwide. How does it work, what the main benefits are, and which steps to follow to implement the technology within the company?

#aijourney#conversationalai
Read more 4 min
27 January 2021
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