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Hold the Line: How AI Saved A Telecom Company Under the Lockdown

One Telecom company managed to reinforce technical support on the second line and allocate additional resources to solving non-standard customer issues.

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Eugenia Novikova
10 March 2022
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Customer experience
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Digital business What Business Tasks Virtual Assistants Can Solve

AI-powered personal assistants have been steadily gaining in popularity in recent years. Over 132 million people in the US will use a virtual voice assistant at least once a month in 2022. So it’s no wonder that businesses are now thinking about how they can employ this technology for their benefit.

#digitalbusiness#voiceai
Read more 4 min
10 March 2022
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