Latest thoughts and ideas on Conversational AI market and not only, for businesses enthusiasts and innovators

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Hold the Line: How AI Saved A Telecom Company Under the Lockdown

One Telecom company managed to reinforce technical support on the second line and allocate additional resources to solving non-standard customer issues.

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Customer experience Hold the Line: How AI Saved A Telecom Company Under the Lockdown

By creating a millennial-friendly brand, businesses will be able to make the most of this demographic’s spending potential.

#customerexperience#millennials
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25 October 2021
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