Latest thoughts and ideas on Conversational AI market and not only, for businesses enthusiasts and innovators

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Hold the Line: How AI Saved A Telecom Company Under the Lockdown

One Telecom company managed to reinforce technical support on the second line and allocate additional resources to solving non-standard customer issues.

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Tech trends Why Telcos Are Offering Their Customers Virtual Assistants

75% of millennials tend to avoid answering phone calls, especially if they’re coming from unidentified numbers. However, in this case, the issue of missing important calls is arising. Is there a solution for that?

#telco#telecom#virtualassistants
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12 January 2022
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