Latest thoughts and ideas on Conversational AI market and not only, for businesses enthusiasts and innovators

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Hold the Line: How AI Saved A Telecom Company Under the Lockdown

One Telecom company managed to reinforce technical support on the second line and allocate additional resources to solving non-standard customer issues.

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Digital business How AI Automates Outbound Communication and Helps Your Business Grow

Outbound communication is one of the most beneficial practices in marketing for any business. Delegating outbound calls to several employees can be risky as the volume of inbound calls fluctuates depending on a number of factors. Here are a few tips on how AI-based virtual agents can help your business grow.

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28 February 2022
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