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Hold the Line: How AI Saved A Telecom Company Under the Lockdown

One Telecom company managed to reinforce technical support on the second line and allocate additional resources to solving non-standard customer issues.

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Eugenia Novikova
28 February 2022
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Customer experience
Digital business
Fundamentals
Tech trends
Tips & Tricks
Digital business How AI Automates Outbound Communication and Helps Your Business Grow

Outbound communication is one of the most beneficial practices in marketing for any business. Delegating outbound calls to several employees can be risky as the volume of inbound calls fluctuates depending on a number of factors. Here are a few tips on how AI-based virtual agents can help your business grow.

#Outboundcommunication#VAs#virtualagents
Read more 4 min
28 February 2022
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