One Telecom company managed to reinforce technical support on the second line and allocate additional resources to solving non-standard customer issues.

Digital business
How AI Automates Outbound Communication and Helps Your Business Grow
Outbound communication is one of the most beneficial practices in marketing for any business. Delegating outbound calls to several employees can be risky as the volume of inbound calls fluctuates depending on a number of factors. Here are a few tips on how AI-based virtual agents can help your business grow.
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4 min
28 February 2022