Latest thoughts and ideas on Conversational AI market and not only, for businesses enthusiasts and innovators

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Hold the Line: How AI Saved A Telecom Company Under the Lockdown

One Telecom company managed to reinforce technical support on the second line and allocate additional resources to solving non-standard customer issues.

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Tech trends How Mobile Personal Assistants Get User Experience To A New Level

It’s predicted that in 2024 the number of digital voice assistants in use will be more than 8.4 billion devices. The technology does not stand still and is rapidly developing. Therefore, new products are being released, offering a more sophisticated user experience.

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27 May 2022
Tech trends Why Telcos Are Offering Their Customers Virtual Assistants

75% of millennials tend to avoid answering phone calls, especially if they’re coming from unidentified numbers. However, in this case, the issue of missing important calls is arising. Is there a solution for that?

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12 January 2022
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