Latest thoughts and ideas on Conversational AI market and not only, for businesses enthusiasts and innovators

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Hold the Line: How AI Saved A Telecom Company Under the Lockdown

One Telecom company managed to reinforce technical support on the second line and allocate additional resources to solving non-standard customer issues.

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Digital business What Business Tasks Virtual Assistants Can Solve

AI-powered personal assistants have been steadily gaining in popularity in recent years. Over 132 million people in the US will use a virtual voice assistant at least once a month in 2022. So it’s no wonder that businesses are now thinking about how they can employ this technology for their benefit.

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10 March 2022
Tech trends What To Expect: Seven Сonversational AI Trends For 2022

It seems that the rapidly growing interest in the voice AI technology we’ve been observing recently is here to stay. So what are the forecasts and trends to watch in 2022?

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22 December 2021
Customer experience Why Voicebots Are Taking Over Chatbots And Other Text-based Assistants

Discover why voicebots can be more beneficial to both businesses and customers as compared to chatbots and text-based agents.

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03 November 2021
Tech trends How AI is Turning Human Voice Into the Ultimate Security Tool

Voice recognition technology has been developing for around 70 years now. Nowadays, AI-fueled voice solutions can analyze human voice and derive lots of data from it, including emotional state, native region, and lots more.

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21 December 2020
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