Latest thoughts and ideas on Conversational AI market and not only, for businesses enthusiasts and innovators

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Hold the Line: How AI Saved A Telecom Company Under the Lockdown

One Telecom company managed to reinforce technical support on the second line and allocate additional resources to solving non-standard customer issues.

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Customer experience Why Voicebots Are Taking Over Chatbots And Other Text-based Assistants

Discover why voicebots can be more beneficial to both businesses and customers as compared to chatbots and text-based agents.

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03 November 2021
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