About
Whatever we touch — talks
Far more intelligent, far less artificial solutions
We are building the future of communications as well as unique Voice AI solutions to streamline your daily business routine
Products
Advanced customer experience solutions
Digital Assistant
Human-like virtual agents ready to offload customer support and automate knowledge base management
Human-like virtual agents ready to offload customer support and automate knowledge base management
Voice Ad
Integrated voice AI solution for marketing communications and digital marketing
Integrated voice AI solution for marketing communications and digital marketing
Web Personal Assistant
Voice assistant on your website or marketing campaign promo page ready to answer any questions from customers
Voice assistant on your website or marketing campaign promo page ready to answer any questions from customers
Metaverse
Digital humans, brand ambassadors, influencers and avatars with integrated voice AI
Digital humans, brand ambassadors, influencers and avatars with integrated voice AI
Technologies
Сutting-edge technologies to make your business stand out
Voice biometrics
Customer and employee voiceprint identification with no passwords or code words
Speech analytics
360-degree behavioral monitoring and quality control in your contact center
ASR
Automatic speech recognition to integrate into customer communications, as well as instructions, search, navigation
TTS
Real-time text-to-speech technology for convenient voicing of any content: on a website, in an app or service
NLU Engine
High-precision Natural Language Understanding algorithms that can work on small datasets
Media Server
Technology for processing and managing calls and queues. Simultaneous work with voice and text, including sending and receiving messages via SMS and instant messengers
Numbers
Outstanding results of AI solutions implementation
0-01
x10
0-01
Speed
Faster call processing versus a standard call center. No queues on the line
0-02
50%
0-02
Saving
Up to 50% savings on contact center maintenance
0-03
+20%
0-03
Conversion
+20% conversion increase as compared to the human agent
0-04
80%
0-04
Automation
Up to 80% of customer requests handling without forwarding to human experts
0-05
99%
0-05
Human-likeness
99% of customers did not recognize the customer service agent as being an AI-driven virtual agent
Partners
Grow your business with us, become a partner
Small and medium business
Business and marketing support for product and project launches
Access to advanced voice AI technologies
Technical expertise at all stages of cooperation
Integrators and developers
Access to advanced conversational AI technologies
The unique expertise of Neuro.net and the capabilities of our partner ecosystem
Support and assistance in developing your own voice AI solutions
Areas
Areas our services help to evolve
Any scenario for your business transformation
Business functions
Industries
Marketing
Customer experience
Customer support
Sales
HR
Others
Banks, finance and insurance
Telecom
Retail and e-commerce
Public sector
Transport and logistics
Service companies
Benefits
Voice AI champions
Quality
We gurantee than less than 1% of customers realize that they are talking to a AI-based virtual agent, not a human one
Omnichannel
We set up communications with your clients across all the necessary channels: calls, instant messengers, email
Speed
We launch projects in 3 weeks, quickly test hypotheses and respond to business changes
Scalability
We quickly increase available resources if necessary
24/7 Support
We are here to help at any time of the day or night
Updates
We will make available any major and minor system update
Cases
Successful projects of our clients
Customer care: reaching out for customers to offer a discounted plan option
Customer informing and retaining process optimization for a well-known telecom operator
35%
conversion growth for specific scenarios
х2
higher reach due to AI usage
Customer service: outbound call regarding the package delivery status
Increased efficiency of a delivery process, improved customer satisfaction
80%
of successful сustomer calls thanks to the custom call management
85%
of customers actually took the package within 2 days
Customer service: high-volume call center automation
Customer informing and retaining process optimization
85%
of requests successfully solved by the virtual agents
0min
clients will no longer wait for a human agent to pick up the phone
Media
Hot off the press
Careers
You are in good company
We are looking for specialists who are open to learning new skills and are ready to develop in one of the fastest-growing and most promising industries
